faq
is it really zero fees?
yes, 100% zero fees for personal transfers. we make our money from business transfers (just like Venmo, Paytm, and other payment apps) and on exchange rates (which are still better than Google's, go ahead and check! 😉). your family gets every rupee you send - exactly as it should be.
how do i fund my keychain account balance?
two simple ways to load up your keychain balance: wallet transfer: for near-instant funding, send USDC (on Solana network) from wallets like Phantom or Coinbase directly to your keychain balance. quick and straightforward. bank account/debit card: transfer through our on-ramp partners. you'll need to complete their KYC process first (yes, one more form - but it's worth it!). just a heads-up: these are third-party services, so their fees and timing are in their hands, not ours.
is keychain secure?
absolutely! we use technology similar to what powers billions of UPI transactions back in India. bank-grade security without the bank-grade paperwork. we're registered with India's Ministry of Finance too - so your money is in safe hands.
which countries do you support?
right now, we're focused on making US to India transfers perfect. more countries coming soon.
what makes keychain better than others?
Three things: zero fees (and we mean zero), rates that consistently beat standard exchange providers, and transfers that reach home faster than your "money sent" whatsapp message. try finding that combo elsewhere!
why do i have to go through KYC verification?
we know forms are boring, but this one's necessary. regulations require us to verify who you are - it protects everyone involved, including your loved ones back home. think of it as the security check before the smooth journey.